Guide: How to Appeal the Rejection of Your SASSA R350 Grant Application

Sassa R350 Grant Appeal: In this article, you will discover the steps to appeal the rejection of your R350 grant application and understand what to do if your SRD grant application has been declined. SASSA provides applicants with an opportunity to appeal if they believe their application was unjustly denied. The appeal process allows for a second chance to receive the R350 grant.

New Appeals Process for Covid-19 Social Relief of Distress Grant

The recently introduced appeals process for the Covid-19 Social Relief of Distress (SRD) grant is now in effect. Individuals who were unsuccessful in their grant application are strongly advised to familiarize themselves with the following guidelines pertaining to the appeals process:

Lodge Appeal Within 90 Days: Applicants must submit their appeal within 90 days of receiving the declined application status. The appeal process is conducted exclusively through the electronic platform.

Independent Tribunal Appointment: The Minister will appoint employees to serve as members of the Independent Tribunal. These individuals will be responsible for considering and making decisions on appeals related to the Covid-19 SRD grant.

Submitting Additional Evidence: During the appeal, applicants are prohibited from presenting any evidence or information that was not initially provided to SASSA during the original application.

Reassessment and Decision: The Independent Tribunal will review the appeal by reassessing SASSA’s decision based on the available information at its disposal. The tribunal possesses the authority to either uphold or overturn the Agency’s decision.

Timely Decision Notification: The Independent Tribunal is obliged to conclude the appeal process within 90 days from the receipt of the appeal. The applicant will be informed of the decision and the reasons behind it through electronic communication.

Appeal Deadline: It is important to note that appeals not submitted within the 90-day timeframe will not be considered by the Independent Tribunal.

Please ensure you adhere to these guidelines if you wish to appeal your Covid-19 SRD grant application decision.

How to Appeal the Rejection of Your R350 Grant

If your application for the R350 SRD grant has been rejected or declined, you can follow the steps below to have your grant application reconsidered:

Step 1: Visit the SRD Website: Go to

Step 2: Find the “Lodging An Appeal” section (refer to the provided screenshot for details).

Step 3: Click on the option that says ‘DSD Appeals Website‘.

Step 4: Carefully read the information on the page and scroll down to click on “Click Here to Lodge an Appeal or Check an Appeal Status” (refer to the screenshot below for details).

Step 5: You will be prompted to provide your ID number and mobile number.

Step 6: Follow the given prompts to complete the appeal process for your R350 grant.

Important Note: Please be aware that you have a 30-day window from the date of rejection to lodge your appeal.

How to Track Your SRD Grant Appeal:

To track your SRD grant appeal, follow these simple steps. First, visit the SRD Grant website and scroll down to find the section labeled “Click here to apply online or check reconsideration status.” Click on the yellow bar and fill in the required fields with the requested information. Once done, you will be able to view the status of your appeal application.

Step 1: Visit the SRD Grant website.

Step 2: Scroll down to find the section that says ‘Click here to apply online or check reconsideration status’.

Step 3: Click on the yellow bar.

Step 4: Fill in the required fields with the requested information.

Step 5: Once completed, you will be able to view the status of your appeal application.

To qualify for the SRD grant, you must meet the following criteria:

  • Be a South African citizen, permanent resident, refugee, asylum seeker, or holder of special permits.
    Be unemployed.
  • Have no alternative source of income or financial support from any other sources.
    Be between the ages of 18 and 60.

Note: If you are already a beneficiary of a different grant, you will not be eligible to receive the SRD grant.

ALSO READ: All SRD R350 Approved Without Pay Dates Should Submit Their Banking Details

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