Grant Customer Support Request for SASSA (South African Social Security Agency) is an essential service provided to individuals seeking assistance or information related to grants in South Africa. Whether it’s the Older Persons Grant, Disability Grant, or any other social grant program, SASSA’s customer support is dedicated to addressing inquiries and resolving issues.

Grant Customer Support Request

When applicants or beneficiaries encounter difficulties or have questions regarding their grant applications, payments, eligibility, or any other grant-related matters, they can reach out to SASSA’s customer support team. SASSA aims to provide prompt and reliable support, ensuring that individuals receive the guidance and assistance they need to navigate the grant application and payment processes, ultimately improving their overall experience and access to social welfare benefits.

To submit your request, please follow these instructions:

  • Download the application form by clicking on the provided link.
  • Type the required information directly onto the form using a computer. Do not complete the form using a pen.
  • Ensure that the applicant is unemployed, as this is a necessary requirement.
  • Fill in all the fields marked with an asterisk (*) on the form.
  • Mark the relevant box with an “X” to indicate your selection.
  • Once you have correctly and completely filled out the form, click “Email” to open an email page.
  • On the email page, click “SEND” to send the completed application form.
  • Await further communication from the appropriate authorities regarding your request.
  • Please note that the provided instructions are for submitting your request using the given application form.
  • Make sure to carefully follow the guidelines and provide accurate information to ensure a smooth process.

Click here…to download and save the application form.