Guide: Checking Your SASSA Account Balance

To check your SASSA balance, you can visit a SASSA office, call the helpline, check online, or send an SMS with your ID number to the designated SASSA number. Keep your information secure and use authorized channels for accessing your balance.

To check your SASSA balance, you can follow these steps:

  • Dial 1203210# on your phone.
  • Follow the prompts provided on the screen.

By following these steps, you will be able to check your SASSA balance conveniently using your phone.

If the previous USSD code for checking your SASSA balance does not work, you can try the following alternative method:

  • Dial 12069277# on your phone.
  • Follow the instructions provided in each step.
  • You should receive an SMS notification containing your SASSA balance.

By following these steps, you can check your SASSA balance using an alternative USSD code and receive the balance information via SMS.

Checking Your SASSA Account Balance

check your SASSA balance using WhatsApp on your cell phone

To check your SASSA balance using WhatsApp on your cell phone, you can follow these steps:

  • Open WhatsApp on your cell phone.
  • Send a message with the word “Sassa” to the SASSA WhatsApp application number: 068 553 6256.
  • Reply to the message with the text “Status”.
  • If you have a reference number, reply with “Yes”.
  • Provide the mobile number you used when applying for the grant by replying with your mobile number.
  • If you have a reference number, reply with your reference number.

Grant applicants can also check the current status of their SRD grant application on the official SASSA website.

Applicants can conveniently check the current status of their SRD grant application on the official SASSA website using the online dashboard.

SASSA, an entity of the Department of Social Development, plays a vital role in administering social assistance programs as mandated by Section 3 of the Social Assistance Act. Their primary responsibility involves providing benefits and grants money to eligible recipients. Stay informed about their latest news and updates by following them on Twitter: @OfficialSASSA. Additionally, you can subscribe to their email updates to receive direct communication from the organization.

SASSA offers various social grants to support South Africans, including grants for care dependents, child support, disability, and war veterans. These grants aim to provide crucial financial assistance and support to those in need.

The Department of Social Development has recently introduced the special Covid-19 R350 Social Relief of Distress Grant, widely known as the SRD R350 grant. This grant provides a monthly payment of R350 for a duration of 6 months. It is intended for individuals who are currently unemployed, without any source of income, social grant, or UIF payment. To learn more about the Covid SRD R350 grant, including details about the application process and eligibility criteria, visit the SASSA website at

SASSA is responsible for managing all R350 Grant Applications as well as the distribution of social grant payments.

SASSA is the entity entrusted with the responsibility of managing all R350 Grant Applications and social grant payments. As the administrator of social assistance programs, SASSA plays a crucial role in processing and evaluating R350 Grant Applications to determine eligibility and facilitate the payment of social grants. Through their systems and processes, SASSA ensures that the grants are efficiently administered and disbursed to qualified beneficiaries.

What if my application for grant payment has been rejected

If your application for grant payment has been rejected, there are steps you can take to address the issue. If you receive a response stating that your grant payment has been declined due to being “Registered at SARS for PAYE” or “Receiving a source of income,” it means that you do not meet the eligibility criteria set by SASSA. According to SASSA requirements, to qualify for the grant, applicants must be unemployed and not have any other source of income. This includes not receiving UIF or any other grants, except for the child support grant.

However, it’s important to note that starting from July 2021, individuals receiving a child support grant are not excluded from qualifying for the SRD grant.

If your SRD application has been rejected, you have the option to make an appeal on the SRD website. You can submit a service request for reconsideration through the website under the “Application for Reconsideration” tab. This allows you to provide additional information or clarification regarding your circumstances.

To address any appeals or questions related to the SRD grant, SASSA has provided the email address [email protected]. You can direct your appeals or queries to this email for further assistance.

It’s recommended to check the SASSA website or contact their official channels for the most up-to-date information and guidance on the appeal process and eligibility criteria for the SRD grant.

Update on SASSA R350 Grant Application Status

Social Development Minister Lindiwe Zulu has announced that a significant number of South African citizens, totaling nine million, have applied for the SASSA Covid SRD R350 grant. This high volume of applications has resulted in long queues at pay points where the R350 grant is being distributed. To alleviate this, the minister advises applicants to provide their bank account details whenever possible, enabling direct payment into their accounts. Opting for bank account transfers can expedite the cash payment process. The majority of grant recipients have been utilizing the funds for essential food expenses.

Starting from September 22nd, in addition to the Post Office, recipients can collect their R350 social relief grants from Pick n Pay and Boxer stores across South Africa. It is important to have received the SMS notification stating that the grant is ready for collection. When visiting the store, remember to bring your mobile phone and ID as required documentation. This expansion allows individuals without bank accounts to access cash payments. Additionally, recipients can opt for Bank Mobile Money Transfers as an alternative payment method.

Please note that you should only visit the designated collection points after receiving an SMS notification confirming that your grant is ready for collection. This will help streamline the process and avoid unnecessary visits.

To stay updated on the latest R350 SRD payment dates, please use the following link: How do I change my banking details on my Sassa SRD R350

If you need assistance with changing your banking details for the Sassa SRD R350 grant, please refer to the official SASSA website or contact their helpline for guidance on the necessary steps to update your information.

SASSA Contact Details

For any inquiries or assistance related to SASSA, including the government’s COVID-19 response support, you can use the following contact details:

  • Twitter: @OfficialSASSA
  • Facebook: @SASSANewsZA

If you need to reach out to SASSA offices directly, you can use the toll-free contact number: 0800 60 10 11.¬†For specific inquiries related to grants, you can send an email to: [email protected].

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