Important Notice for Cash Send Users Approved for SASSA SRD R350 Grant with Pay Dates

SASSA has released a crucial announcement regarding applicants who have been approved for the COVID-19 SRD R350 grant and have opted to receive their funds through Cash Send or Wallet services. If you have received a specific pay date for your grant, SASSA kindly requests that you promptly collect your funds once you receive an SMS containing a voucher number from your chosen bank. It is vital to note that the voucher number has a limited validity period, emphasizing the need for swift action to ensure timely access to your funds.

Cash Send payments

Beneficiaries of the R350 grant who have chosen Cash Send as their payment method and have not received any payment dates are strongly advised to provide their banking details. This situation may indicate an unsuccessful mobile number verification. To successfully pass the verification process, applicants must ensure that the mobile number used for Cash Send or the provided bank account is registered in their name.

Update Personal Banking Details

To update your personal banking details, please log in to your SASSA account at and submit the necessary information. Kindly note that the verification of your bank account may take up to six weeks. Alternatively, you can contact the SASSA helpline for further assistance with the process.

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It is crucial to provide accurate and up-to-date banking details to ensure a smooth payment process for the R350 grant. Your cooperation in promptly updating this information is greatly appreciated.

Temporary Relief

It is important to understand that the COVID-19 SRD R350 grant is designed to offer temporary relief to individuals who have been adversely affected by the COVID-19 pandemic. If you meet the eligibility criteria, you can apply for this grant by visiting the SASSA website at

SASSA has a strict policy of not processing payments for applicants whose payment details do not match their names. If you are a Cash Send user and have inquiries regarding the R350 grant, you can contact the following helpline numbers for each respective bank:

  • Absa: 080 000 0122
  • Tyme Bank: 086 099 9119
  • Nedbank: 080 055 5111
  • FNB: 087 575 9405
  • Standard Bank: 086 046 639

For grant recipients who have opted for the bank account payment option, it is advised to regularly check the status of your application to confirm if it has been approved for a specific month. In the event of rejection, applicants can submit an appeal through the SRD website.

Keeping yourself informed and taking necessary actions will help ensure a smooth process and timely assistance with the R350 grant.

The R350 grant was introduced by the government as a means to provide financial support to individuals during the height of the Covid-19 pandemic. This grant remains available and aims to assist those impacted by the economic challenges brought on by the pandemic by offering them a source of income.

READ ALSO: How To Appeal R350 Grant Rejection | A Step-By-Step Guide (Easily)

SASSA acknowledges that many South Africans are currently experiencing financial hardships due to the ongoing crisis. As such, SASSA is dedicated to providing assistance and support to those who are in need. If you have any inquiries or concerns regarding the COVID-19 SRD R350 grant, please feel free to reach out to SASSA for guidance and assistance.

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